Become a Helper today.

Your full legal name*

Email address*

Phone number*

Since turning 16, have you been a citizen or permanent resident of a country other than Australia?
I’ve been a citizen or permanent resident in Australia only
I've got a citizenship or have been a permanent resident of another country since turning 16

You will need to sign this statutory declaration and have it signed by an authorised witness.

I agree to the following:

• I am 18 years of age or older

• I am legally entitled to work in Australia

You must be either an Australian citizen, New Zealand citizen, a permanent resident, or have a valid visa to work in Australia.

• I agree to the Brokerage Terms and Conditions.

Hi Jane. Ready to become a Helper with us?

Welcome back, Jane. Ready to continue?

Create your profile

Your profile is how you stand out from the crowd. We will use your profile to find opportunities that are specifically matched to you.

What kind of Helper are you?

Tell us about your skills and professional experience, what qualifications you have, and set your hourly rate.

Background checks and verifying your identity

We’ll need you to provide a National Police Check and to verify your identity with a valid photo ID. You can also choose to upload other verifications such as a NDIS worker screening check or COVID-19 vaccination proof.

We'll save as you go so if you need to step away, that's okay. We'll email you a link so you can jump back in.

"Love them as an organisation, love the platform, and I love what I do. It's a win-win and couldn’t be better."

- DENNIS R.

Your basic details.

First we need to confirm a few details with you to start setting up your profile.

Your residential address is incomplete. Please select the right address and try again.

Date of birth*

Your residential address*

Gender identity*

Female
Male
Genderqueer
Non-binary
Something else

I'd prefer not to disclose

We ask for this information for the purposes of ensuring our staff use the most respectful language when addressing you as well as understanding our Helper population better and how we can serve you.

Understanding contract-based job opportunities.

I understand I'm applying to be a self-employed contractor

The majority of Five Good Friends Helpers are self-employed independent contractors, and we have a larger volume of immediate opportunities available for them. To work as a contractor, you will need to register and provide an ABN if you haven't already.

What's your Australian Business Number (ABN)?

Don't have an ABN? Apply for one here.

Please enter an active ABN number and try again.

Status	Entity name	Entity type

Are you registered for GST?*

Please read this article by the ATO to find out whether you are or should be registered for GST.

No, I'm not registered for GST
Yes, I am registered for GST
Occasionally full-time, part-time or casual roles will become available. Would you like to be notified about these? Yes, please get in touch with me about full-time, part-time or casual roles. Our platform partner Lookout works with a range of Home Care operators who may also be looking for care or support workers. Would you be interested in hearing from these operators? Yes, please get in touch with me about opportunities from other operators.

What support and services would you like to offer?

Please select one or more services.

Please upload your drivers licence file.

Companionship

Providing companionship through friendship, interests, hobbies and shared activities.

Domestic Assistance

Cleaning, cooking and laundry.

Home Administration

Assistance with booking appointments, managing bills, organising special events, or support with technology.

Home Handyman

Maintenance tasks around the home e.g. changing light bulbs, replacing smoke alarm batteries, or fixing a gate latch.

Personal Care

Help with showering, dressing, toileting and daily hygiene tasks.

Yard Maintenance

Mowing, weeding or tidying the yard.

Medication Support

Oversight and monitoring of medication schedule compliance.

Shopping & Delivery

Grocery/general shopping and delivery on behalf of a Member.

Driving & community access

Driving to appointments, shops, events, and outings.

Upload a photo of your drivers licence (required)

File size no more than 10MB

Filename.jpg

Enter your car's registration number (optional)

false

Set your hourly rate.

Standard hourly rate

Most Helpers charge a net hourly rate of $36.80 per hour. You’ll be able to adjust this rate per Member if you need to. You can choose to charge a higher or lower amount but we recommend this rate to remain fair and competitive.

I want to receive...

What net amount do you want to receive per hour?

/ hour

You'll charge Members approximately:

• $44.16 / hour for standard visits

• $49.68 / hour for NDIS visits

after our platform fee has been added*

*We charge a platform fee that covers administration overheads, training, and insurance. For standard visits this is set at 20%, for NDIS visits it varies between 25% - 35% depending on the service.

This standard hourly figure is for illustrative purposes only. You’ll have the opportunity to set your pricing for particular times, days of the weeks, services, or per Member once you’ve onboarded as a Helper.

Your banking details

Please enter your bank details so we can deposit payments for your invoices and services.

Name of account holder*

BSB number*

Account number*

Verify your identity.

To be a Helper on the Five Good Friends platform, you must provide a current photo ID to verify your identity. Documents we accept include:
• An Australian or foreign passport;
• an Australian drivers licence;
• or an Australian photo ID card.

Please upload your photo ID.

REQUIRED

Photo ID

Please upload a valid photo ID to verify your identity

File size no more than 10MB

Filename.jpg

Nearly there! Do you intend to provide disability support?

Many of our Members with a disability are NDIS participants. To work with these Members you will need to provide an NDIS worker screening check and provide proof of completion of the NDIS orientation module. This step is optional so feel free to skip to the next step.

Yes, I would like to provide disability support

OPTIONAL

Please upload your NDIS worker screening check

Required to work with Members that are NDIS participants.

File size no more than 10MB

Filename.jpg

OPTIONAL

Please upload your NDIS orientation module certificate

Required to work with Members that are NDIS participants.

Required if you want to work with NDIS participants.

You can complete the orientation module online here.

File size no more than 10MB

Filename.jpg

Skip this step

Now, we need to do a background check.

To ensure the safety and wellbeing of our Members, we require you to upload an Aged Care Screening Check, i.e. a National Police Check.

It must be:
• Issued within the last 2.5 years
• Issued to you in your full name and all known aliases

If you haven't got one, you can apply for one here via CVCheck.

Please upload your National Police Check.

REQUIRED

National Police Check

We require this to ensure the safety of our Members.

File size no more than 10MB

Filename.jpg

Have you been vaccinated against COVID-19?

COVID-19 vaccination proof is mandatory for essential workers (i.e. Helpers). Under public health directives in South Australia and Victoria, it is mandatory for essential workers to have also received a booster dose to be considered fully vaccinated. We expect other states to make booster doses mandatory shortly.

If you’re unsure how to get proof, you can find out how to provide proof of your vaccination here.

Please upload your COVID-19 vaccination proof.

Please upload your COVID Infection Control Training certificate.

REQUIRED

Please provide your COVID-19 vaccination proof

Required as an essential worker in our industry

File size no more than 10MB

Filename.jpg

COVID-19 Infection Control Certificate

The Department of Health has a required mandatory training module called 'Infection Control Training - Covid-19. This training is for care workers across all health care settings, including aged care and disability workers, both in a residential and community setting. To access the 30 minute module please click here.

REQUIRED

Please upload your COVID-19 Infection Control Training certificate

Required as an essential worker in our industry

File size no more than 10MB

Filename.jpg

Do you have any of the following?

Verifying any of the following can make you a more attractive candidate for our Members. Do you have any of the following?

Please upload the relevant document(s) for the certifications you have selected.

I don't have any other certifications to share First aid certification

Upload proof of your first aid certification

File size no more than 10MB

Filename.jpg

Flu vaccination proof

Upload proof of your flu vaccination

File size no more than 10MB

Filename.jpg

Australian Health Practitioner Regulation Agency (AHPRA) registration

Upload proof of your AHPRA registration

File size no more than 10MB

Filename.jpg

Visa Entitlement Verification Online (VEVO) registration

Upload proof of your VEVO registration

File size no more than 10MB

Filename.jpg

Worker orientation module: Quality, safety and you

Upload proof of your worker orientation module

File size no more than 10MB

Filename.jpg

CPR certification

Upload proof of your CPR certification

File size no more than 10MB

Filename.jpg

Mental health support certification

Upload proof of your mental health support certification

File size no more than 10MB

Filename.jpg

We need a couple of references.

You will need to provide the contact details of two people we can contact to confirm your character and/or previous work history.

Referee 1

Name of referee*

Email address*

Phone number*

Referee 2

Name of referee*

Email address*

Phone number*

Hi Jane. Ready to become a Helper with us?