Become a Helper

Sign up as a Helper.

Become a Helper today! Support others and be your own boss on the Five Good Friends platform.

Your legal full name (as it appears on your ID)*

Nickname or preferred name (optional)

Email address*

Phone number*

I am 18 years of age or over

I am legally entitled to work in Australia

You must be either an Australian citizen, New Zealand citizen, a permanent resident, or have a valid visa to work in Australia.

Since turning 16, have been a citizen or permanent resident of a country other than Australia?
No, since turning 16 I’ve been a citizen or permanent resident in Australia only
Yes, since turning 16 I have been a citizen or permanent resident of another country

If yes, you will need to sign this statutory declaration and have it signed by an authorised witness.

Nice to meet you, Jane

Nice to meet you, Jane

To sign up as a Helper, you will need the following to proceed:

REQUIRED

COVID 19 infection control training proof

At this time, we require all our Helper applicants to complete COVID 19 Infection Control Training. You can complete the training online here.

National Police Check

You will need to provide a current National Police Check. This is to ensure the safety of our Members. If you don't already have one, you can apply for one here.

Photo ID

You’ll need to provide photo identification to verify your identity during this sign up. You can provide one of the following: an Australian driver’s licence, an Australian or foreign passport, or an Australian photo identification card.

2 referees

You will need to provide the contact details of 2 people we can contact to confirm your character and/or previous work history.

A smart phone

You will need a smart phone or device (e.g. an Android device or iPhone) to download and use the Five Good Friends app.

OPTIONAL

Australian Business Number (ABN)

Most of our helpers are self-employed and will need to provide an ABN to be a contractor on our platform. Find out more here.

Drivers licence and car registration number

If you’re interested in providing transport services to our Members.

NDIS worker screening check

If you’re interested in working with NDIS participants, this document will be required.

NDIS orientation module certificate of completion

If you’re interested in working with NDIS participants, you will need to complete this module.

First aid certificate

Proof of a first aid certificate can make you a more attractive candidate for our Members.

COVID-19 vaccination proof

Proof of COVID-19 vaccination(s) makes you a more attractive candidate and may mean you’ll receive more opportunities to match with at risk Members.

Flu vaccination proof

Proof of flu vaccination makes you a more attractive candidate and may mean you’ll receive more opportunities to match with Members.

Helper sign up

1

STEP 1
Getting to know you
2

STEP 2
Services, skills & interests
3

STEP 3
Verify your identity
4

STEP 4
Employment

1

Step 1 of 4

Getting to know you

Tell us a little more about yourself.

Your details

Date of birth*

Your residential address*

Gender identity*

We ask for the following information for the purposes of ensuring our staff use the most respectful language when addressing you, to understand our Helper population better and how we can serve you, and ensuring we match Members with Helpers they are comfortable receiving more intimate services from if it matters to them (e.g. some Members may prefer to receive personal hygiene services from the same or opposite gender).

Female
Male
Genderqueer
Non-binary
Something else

I'd prefer not to disclose

2

Step 2 of 4

Services, skills & interests

Services

What services would you like to offer?

Companionship

Providing companionship through friendship, interests, hobbies and shared activities.

Domestic Assistance

Cleaning, cooking and laundry.

Home Administration

Assistance with booking appointments, managing bills, organising special events, or support with technology.

Home Handyman

Maintenance tasks around the home e.g. changing light bulbs, replacing smoke alarm batteries, or fixing a gate latch.

Personal Care

Help with showering, dressing, toileting and daily hygiene tasks.

Yard Maintenance

Mowing, weeding or tidying the yard.

Medication Support

Oversight and monitoring of medication schedule compliance.

Shopping & Delivery

Grocery/general shopping and delivery on behalf of a Member.

Driving & community access

Driving to appointments, shops, events, and outings.

Upload a photo of your drivers licence (required)

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Enter your car's registration number (optional)

Please select one or more services.

Please upload your drivers licence file.

3

Step 3 of 4

Verify your identity

Verify your identity

Photo ID

Please upload a valid photo ID to verify your identity

Documents we accept are:

• An Australian or foreign passport
• an Australian drivers licence
• or an Australian photo ID card.

Verify your identity

ID submitted for verification

Please complete your ID verification

National Police Check

You must provide a National Police Check to proceed

National Police Check

We require this to ensure the safety of our Members.

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Please verify your identity.

Please upload your National Police Check.

3

Step 3 of 4

Verify your identity

Referee details

3

Step 3 of 4

Verify your identity

Other verifications

Other verifications

Upload other documents or certifications to verify the following:

COVID 19 infection control training *required

This certificate is required by all applicants at this time.

You can complete the training online here.

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NDIS orientation module (optional)

Required to work with NDIS participants

Required if you want to work with NDIS participants.

You can complete the module online here.

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NDIS worker screening check (optional)

To work with NDIS participants

Required if you want to work with NDIS participants.

You can complete the module online here.

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First aid certificate (optional)

A first aid certificate can make you a more attractive candidate for our Members.

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COVID-19 vaccination proof (optional)

Proof of a COVID-19 vaccination can make you a more attractive candidate for our Members.

Filename.jpg

Flu vaccination proof (optional)

Proof of a flu vaccination can make you a more attractive candidate for our Members.

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APRA registration (optional)

Need a one liner description

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VEVO registration (optional)

Need a one liner description

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Worker Orientation Module 'Quality, Safety and You' (optional)

Need a one liner description

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CPR (optional)

Need a one liner description

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Mental health first aid (optional)

Need a one liner description

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Please upload your COVID infection control training proof.

4

Step 4 of 4

Employment

Employment

What job opportunities are you interested in?

Self-employed contractor (recommended)

Australian Business Number (ABN) (recommended)

Registered entity name (recommended)

If you're not sure, look up your ABN here and it will show you what entity name you registered your business under.

Are you registered for GST?*

Please read this article by the ATO to find out whether you are or should be registered for GST.

No, I'm not registered for GST
Yes, I am registered for GST
Are you interested in full-time or part-time roles as well? Yes, I’d be interested in full-time or part-time roles at Five Good Friends if they become available.

I am only interested in full-time or part-time employment

The majority of Five Good Friends Helpers are self-employed independent contractors and we have a larger volume of immediate opportunities available for them. From time to time, we also have full-time and part-time positions available, however opportunity for these roles is more limited. Tick this box if you are only interested only in full-time or part-time opportunities.

Hourly rate

Based on the information you provided, most Helpers like you charge a base hourly rate of $46.00 per hour. You’ll be able to adjust this rate per Member if you need to. You can choose to charge a higher or lower amount but we recommend this rate to remain competitive and fair.

$

You'll receive $36.80 / hour

after our 20% platform fee The platform fee is re-invested to help cover the costs of running our platform. It covers administration overheads like our workforce and finance teams who keep things running smoothly for all of our Helpers. It also covers training and education, insurance, support services and helps us continue to improve our technology and marketing so you can get more opportunities.

Payment details

Please enter your bank details so we can deposit payments for your invoices and services. Name of account holder*

BSB*

Account number*

Setting up your account...

One moment please. Do not navigate away from this page until we have finished setting up your Helper account.

Configuring your profile

0% completed

Thanks for your application

We're verifying your documents now. We should have your documents checked in less than 24 hours.

What happens next?

1. Complete the Five Good Friends induction module

Before you can start receiving opportunities to support Members, you need to complete the Five Good Friends induction module. You will receive an email with a link to your induction module shortly.

2. Activate your account

Once your identity, background checks, and induction are verified, you'll receive an invitation to activate your account, complete your profile, and start receiving opportunities.